Transfer bookings will only be accepted at least 12 hours prior to your pickup time!
Yes, you can book your taxi and pay in cash to the driver. Verification of your personal details may be requested.
It's up to you! You can pay half upon arrival transfer and half upon departure transfer or the full amount upon arrival transfer.
You can pay online via the secure checkout of Stripe with your credit/debit card or Apple Pay, Google Pay and several other supported ways.
You can cancel your booking by applying the cancellation form
However there is a cancellation policy:
Online Payments: If you cancel up to 24 hours before your scheduled transfer, you are entitled to a full refund. If you cancel less than 24 hours before your scheduled transfer, you are entitled to a refund of 50%. If you cancel less than 4 hours before your scheduled transfer, you are not entitled for refund.
Cash Payments: Please let us know if you want to cancel your booking at least 4 hours before your scheduled transfer. If not, you will have to pay the amount of the transfer in full.
As soon as you have completed the booking application a confirmation email with all your booking information and details will be send in a few minutes to your email.
If you choose to pay online you will receive a confirmation email right after the online payment is completed.
If you choose to pay with cash to the driver you will receive the email confirmation in a few minutes after we review your booking details.
If you do not see the confirmation email please check at your spam / junk email folder.
All of Our prices are per taxi. One taxi can carry up to 4 passengers including infants and children.
We offer baby seats or child boosters free of charge upon request. You can request up to 2 child seats or up to 2 child boosters or 1 child seat and 1 child booster per taxi.
All our transfers are private and you will be transferred directly to your destination safely without any delays.
For an arrival transfer from the airport please provide your arrival time according to your ticket.
If you are going to the airport for your departure, it is advised to be there at least 2 hours before your scheduled departure time but have in mind also the duration of the transfer. Please have a look at the approximate transfer time for your location here
From the Airport or Port
At the arrivals hall of the Airport or close to your boat at the Port the driver will be holding a sign with your name provided at the booking application.
From your hotel or an address
If the collection point is a hotel, the driver will meet you in the lobby or at the reception or outside the reception of the hotel. If collection point is a private home or apartment, you will have to wait at the point specified at the time indicated in the booking confirmation.
No, there is not an extra fee if your arrival flight or boat is delayed. We monitor flight and ship arrivals to ensure that if there is a change at the time of your arrival our driver will be there when you arrive. f our schedule is very busy and your flight or boat is delayed, we will contact you after your arrival to let you know in case you need to wait a while for the driver.
Maximum number of passengers per taxi 4, infants and children included.
Maximum number of luggage per taxi
- 6-8 Cabin Suitcases
- 5 Medium Suitcases
- 4 Medium Suitcases + 2 Cabin Suitcases
- 3 Medium Suitcases + 3 Cabin Suitcases
- 2 Medium Suitcases + 4 Cabin Suitcases
- 1 Medium Suitcase + 5-6 Cabin Suitcases
- 3 Large Suitcases
- 2 Large Suitcases + 2 Cabin Suitcases
- 1 Large Suitcase + 2 Medium Suitcases OR 4 Cabin Suitcases OR 1 Medium Suitcase + 2 Cabin Suitcases
- 2 X-Large Suitcases
- 1 X-Large Suitcase + 1 Large Suitcase + 1 Cabin Suitcase OR 1 Medium Suitcase + 2 Cabin Suitcases OR 3 Cabin Suitcases
- Baby strollers, depending on their size can be counted as a suitcase
Average suitcase sizes:
- Small Cabin suitcase: 45cm/18inch * 32cm/13inch * 18cm/7inch
- Large Cabin Suitcase: 50cm/20inch * 36.5cm/14.4inch * 23.4cm/9.2inch
- X-large Cabin Suitcase: 56cm/22inch * 38cm/15inch * 24.5cm/9.5inch
- Medium Suitcase: 60cm/24inch * 43cm/17inch * 26cm/10.5inch
- Large Suitcase: 69cm/27inch * 47cm/18.5inch * 35.5cm/14inch
- X-Large Suitcase: 81cm/32inch * 55.8cm/22inch * 35.5cm/14inch
If you have exsessive luggage please ask for a station wagon taxi at the special requests field of the booking form.
Wind surfing boards or very large objects will not be accepted.
If 1 vehicle has been booked for more than 4 passengers or if your luggage don't fit in a taxi and you haven't asked for a station wagon, you will have to pay the trip for a 2nd taxi.
Our fleet consists of Sedan and Station Wagons: Mercedes E Class, VW Passat, Skoda Superb, Skoda Kodiaq, Mercedes S Class.
A Luxury Transfer Service is provided upon request on a Luxury Mercedes S Class with extra cost.
All of our cars are thoroughly sanitised and disinfected after each ride. A face mask is required from both driver and passengers. If you have luggage, you can choose if the driver may help with your luggage or not.