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Can I book a transfer and pay in cash?
Yes, you can book your taxi and pay in cash at the driver. Verification of your personal details may be requested.
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Can I book a transfer and pay with a credit / debit card?
You can pay with your credit/debit card or your PayPal account through PayPal, the safest way for online payments.
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How do i see the discount price of a transfer when i choose to pay with cash at the driver?
You can see the discount price of a transfer at the last step of your booking application when you choose the payment method.
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Is paying online safe?
We only accept online payments through PayPal, the safest way to pay online. Your payment is 100% safe and secured by PayPal.
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Can I change my booking?
You can change your booking by contacting us.
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Can I cancel my booking?
You can cancel your booking by visiting here and applying the form.
However there is a cancellation policy:
If you cancel up to 24 hours before your scheduled transfer, you are entitled to a full refund. If you cancel less than 24 hours before your scheduled transfer, you are entitled to a 80% refund.
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How do I know my booking is confirmed? Do i receive an email confirmation?
As soon as you have completed the booking application a confirmation email with all your booking information and details will be send in a few minutes to your email.
If you choose to pay online you will receive a confirmation email after the payment is completed at PayPal.
If you choose to pay with cash at the driver you will receive the email confirmation in a few minutes after we review your booking details.
If you do not see the confirmation email please check at your spam email folder.
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Are prices per vehicle?
Our prices are per vehicle. Vehicles can carry from 1 to 4 passengers maximum including children.
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Will my transfer be private or shared?
All transfers are private transfers and we will transport you directly to your destination without any delay.
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What pickup time should i specify?
For a transfer from the airport please provide your arrival time according to your ticket. If you are going to the airport, you have to be there 2 hours before the departure time but have in mind also the duration of the transfer.
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How do i meet the driver?
From the Airport or Port
At the arrivals lounge of the Airport or Port the driver will be holding a sign with your name provided at the booking application.
From your hotel or an address
If the collection point is a hotel, the driver will meet you in the lobby or at the reception or outside the reception of the hotel. If collection point is a private home or apartment, you will have to wait at the point specified at the time indicated in the booking confirmation.
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Is there any waiting extra fee if my arrival flight is delayed?
No, there is not an extra fee if your arrival flight is delayed. Flights are monitored by us and if your flight is delayed we ensure that our representative will be there when you arrive.
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How many passengers and luggage can a vehicle carry?
A vehicle can carry from 1 to 4 passengers, up to 4 normal suitcases (25kg) and 4 hand bags. If you have more luggage, please indicate this at the special requests field at your booking application.
For any other question please contact us by email
